Reporting a security issue

Last updated: 15 September 2026

We take the security of our websites and the systems we run for clients seriously. If you think you’ve found a security vulnerability, please tell us so we can look into it.

1. How to Report

Email support@eplatforms.com with “Security” in the subject line.

Our security contact details are also published in a standard security.txt file.

2. What to Include

To help us look into it, please tell us:

• The website or service affected
• What you found, and how to reproduce it
• Any screenshots that help explain it

Please don’t include other people’s personal data in your report.

3. What We Ask of You

While you look into a possible issue, please:

• Don’t access, change or delete data that isn’t yours
• Don’t disrupt our services or anyone else’s, for example with denial-of-service attacks or heavy automated scanning
• Don’t use social engineering or phishing
• Give us reasonable time to fix the issue before you share it publicly

4. What We’ll Do

We’ll acknowledge your report, look into it, keep you updated on our progress and let you know when the issue is resolved. If you’d like, we’re happy to credit you once it’s fixed.

5. Rewards

We don’t currently offer payment for reports.

6. What This Covers

This page covers eplatforms.com and the websites and services that eplatforms hosts or manages. If the issue affects a website we manage for a client, we’ll work with that client to resolve it.