Accessibility Statement

Last reviewed: 15 September 2026

1. Our Commitment

We want everyone who visits eplatforms.com to be able to find information, read about our services and success stories, and get in touch with us, in English, French or Arabic. That includes people who use a keyboard instead of a mouse, a screen reader, voice control or screen magnification, and people who change colours, text size or spacing.

2. The Standard We Work To

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the internationally recognised standard for accessible websites. Some parts of the site don’t fully meet it yet; see known limitations.

3. What You Can Expect

You should be able to:

• Use every page with a keyboard alone, with a visible focus indicator and a link to skip straight to the main content
• Find your way around using clear headings, page landmarks and breadcrumbs
• Hear each page in the right language: English pages are marked as English, French pages are marked as French, and Arabic pages are marked as Arabic and laid out right to left
• Zoom to 200% and use the site on small screens without losing content
• Find text alternatives for images that carry meaning
• Turn off animation using your device’s reduced-motion setting, including the moving line of digits on our home page, the step-by-step graphics and the cookie banner
• Use the cookie banner, the cookie settings and the links beside our policies with a keyboard

4. If You Have a Problem

If something on this site doesn’t work for you, or you need information in a different format such as large print or plain text, email info@eplatforms.com or use our contact page. Tell us the page address and what went wrong, and we’ll get back to you as soon as we can.

If you’ve contacted us and aren’t happy with our response, you can contact the Equality Advisory and Support Service (EASS) in England, Scotland and Wales, or the Equality Commission for Northern Ireland.

5. How We Test

In September 2026 we tested every English and Arabic page with automated accessibility testing (axe-core) at desktop and mobile screen sizes, together with manual keyboard checks. After adding French pages, we checked every page listed in our sitemap, in all three languages, for a skip link, the correct language and text direction, page landmarks and a single main heading. We also ran the same automated tests on a representative set of pages in each language: the home page, the About page, a service page, a success story, the contact page, the privacy policy and the cookie banner and settings. On those pages we checked keyboard use, zoom and reflow, and reduced motion with scripted browser tests. We fix problems as we find them and review this statement at least once a year.

6. Known Limitations

• Our downloadable PDF brochures are not tagged for screen readers, so headings and reading order may not come through. If you need the content of a brochure in another format, contact us and we’ll send it as accessible text.
• Some green text and green buttons use our brand colour, which doesn’t reach the WCAG AA contrast ratio for small text on a white background.

7. Changes to This Statement

We may update this statement from time to time. Any changes will be posted on this page with a new review date.